Gr0veDocumentation

For Startups

Always-on feedback loops and deliberate pulses for product-led teams.

Continuous Feedback Loops

Continuous feedback loops use Gr0ve Ongoing Forms, which are forms that never expire and can be filtered by time segment (last 7 days, last 30 days, all time) so you always have a current read.

Place these at high-signal moments in your product:

  • Feature suggestions
  • Bug reports
  • NPS/CSAT (embed in another flow so responses come in steadily)
  • Post-experience feedback
  • Onboarding feedback
  • Support resolution feedback
  • Documentation / help feedback
  • Churn / exit survey

Pulse Forms

Pulse Forms are one-time expiring forms for a specific question or moment. Use these for deliberate reads rather than always-on loops:

  • Census survey
  • Quarterly or annual satisfaction
  • Product-market fit / segment survey
  • Feature launch feedback
  • Implementation or go-live feedback
  • Pricing or packaging feedback
  • Win/loss or competitive